Q1. What should i do after i make a booking
Simply keep us informed after you deliver and we will advise you when to start your sessions. Call or SMS us at 9090- 8108 

Q2. When must i make the balance payment?
Balance payment is payable by cash or cheque on the 2nd last session. For bank transfer, it is payable on the 1st session.

Q3. What do i need to prepare for my sessions
Kindly prepare a Mattress, 2 large towels and a small towel

Q4. I do not have a mattress, Can i do the massage on my bed
A mattress to be placed on the floor is recommended so that when pressure is applied during massage, it is not absorbed as compared to doing a massage on a normal bed.

Q5. When can i start the massage after delivery
For natural delivery, you may start the session at least from 5-7 days after delivery. For caesarean delivery, you may start session at least 3-4 weeks depending on the recovery of your wound.

Q6.Is the sessions consecutive days?
Yes the session are done everyday (mon to sat) except Sun and Public holidays. This is to ensure maximum effectiveness of the whole course of treatments.

Q7.Can i do session alternate days or few times a week?
It is not advisable or recommended as this will affect the effectiveness of the treatment.

Q8. How long must i put the binder on
We recommend you to wear the binder for at least 6-10 hours but should you feel uncomfortable at any time, we suggest you to take off and wash the area clean.

Q9. Must i continue to use a binder even after my package is over
Yes. We encourage you to wear the binder everyday even after completion of your sessions. This is to help maximum the effectiveness of your sessions and to get back in shape faster.

Q10. I gave birth 2 months ago , is the postnatal massage still effective
Yes. Postnatal massage is most effective during the 1st two months after delivery.

Q11. I experience some blood clots discharge after massage, is it normal
Yes. For postnatal massage, one of the benefit is to help to get rid of the remaining blood clots after delivery. If you experience heavy bleeding, please consult your doctor.

Q12. I am breastfeeding, is it safe to do a postnatal massage
Definitely. Our postnatal massage uses hot stone and massage techniques to assist lactation problems such as engorgement or blocked ducts. We do not use any oil on your breasts so it is safe for you to breastfeed immediately after the session.

Q13. I break wind many times after the massage session. Is it normal
Yes. Postnatal massage helps to get rid of trapped wind and it is good if you experience this.

Q14. I have sensitive skin, can i still do the massage
Yes. We are using 100% lemongrass massage oil and it is suitable for all skin types. Should you prefer to use your own massage oil, kindly inform us.

Q15. I understand that baby massage classes is given. Is it beneficial to my baby
Definitely! Studies have shown that baby massage helps building bonding, offer a sense of security for the newborn, improves blood circulation and aid in digestive system. It also helps to improve and prevent colic conditions and promote calming effects.

Q14. Can i use any baby massage oil to massage my baby?
You may use the baby massage oil which is given complimentary by us to do the baby massage. You may also use your own baby massage oil which is suitable for infant. We do not recommend using of Chinese Oil " Ru Yi Yu" as it as too spicy and hot for the infant.

Q16. What is the difference between Jamu postnatal massage and Traditional Massage?
Jamu Postnatal Massage is specially designed for mothers after delivery. The techniques, pressure and Jamu herbs used are specially catered for postnatal. Traditional massage is a regular oil massage suitable for maintaining a healthy lymphatic system.

Q17. I have a miscarriage or stillborn, is it advisable to do a postnatal massage?
For early stages of miscarriage, you do not need a postnatal massage. You may choose to do a traditional massage to relax your body muscles or strains from surgery. If it happens after 5 months , it is advisable to do postnatal massage and also to do your confinement to nurse and restore your body health back.

Q18. Do you have trial session for postnatal massage?
There is no trial session as it is designed as a course to help you to achieve the maximum effectiveness of a Jamu postnatal massage. Having a trial session defeat the purpose and you will not be able to see the full benefits of a postnatal massage. Traditionally, it is to be done at least 40 days during confinement.

Q19. Can i cancel  or shorten my package after booking ?
No Cancellation once booking is done. Shortening of package session is not possible as once booking is done, we will reserve the session slots specially for you. We will advise you to book based on your desired package and you can  opt the next available package or Top up sessions when you start your postnatal session. Kindly update us by the 2nd session if you need any extension of sessions.